Helen

Hello there, I’m Helen.

I am a learning specialist and instructional designer based in New York.
After working in journalism and media for a few years, I embarked on the world of training and learning and development.  I extract value out of helping others acquire new skills and adopt behaviors that allow them to grow personally and professionally.
I’m also passionate about the future of work and learning, and what it will mean for adults, minorities and underrepresented communities in the U.S. and Latin America.

What I do

I plan and develop learning projects that are data-driven but human-focused

I ensure L&D projects are measurable and impactful, and that are connected to company, team and client goals. Some of my projects helped to increase employee retention, lowered cost of acquisition and increased employee engagement and overall happiness.

I design modern instructional content, and excel at learning and knowledge management

I have designed e-learning modules, training videos, blended learning courses, training presentations, handbooks, and more. I have sourced, implemented and managed several LMS (Learning Management Systems) and CMS (Content Management Systems.)

 

Finally, I have also developed and facilitated several ILT (instructor-led) workshops, working on subjects such as customer service and experience strategy, and management performance and coaching. Check out my portfolio for more.

I approach training management as a collaborative effort across teams and regions

As a training manager, I collaborate with different stakeholders to make sure we’re completing our projects and achieving our goals– whether that’s building a new curriculum for a new role, or creating a tool to identify learning gaps. My ability to collaborate with executive leads, directors, and SMEs has been a key component of my work.

 

In addition, I’ve been involved in the promotion, hiring, and development of various local trainers and people managers across various U.S. markets; evaluating their performance, and providing feedback and ongoing development. I partner with local teams to develop learning experiences applicable to each region, and to create and optimize all training and quality assurance processes.

I leverage first and third-party technology to create processes that support and enhance training operations

I love optimizing training processes and automating when possible. Whether that is data collection, reporting, learning tracking, publishing and information sharing, there are tons of tools out there that can help me and my team work smarter and better. I make things work smoothly so that I can focus on what I do best.

How I do it

I have a knack for learning quickly, leveraging research, and solving problems. This has helped me to develop well-thought-out learning programs that leverage a wide range of skills and take advantage of current and new technologies. Some of my skills are:

Skills
e-Learning Design and Development 0
Instructional Design 0
Project Management 0
Knowledge and Learning Management 0
Data Analysis 0
Technology Skills
  • Articulate Storyline and Rise 360
  • Adobe Captivate
  • LMS: Axonify, Skyprep
  • Adobe Photoshop, Illustrator
  • Final Cut Pro, Adobe Premiere
  • Data: Excel, Looker, Tableau
  • Codeless automation tools: Zapier, Microsoft Flow
  • Salesforce
  • PM tools: Asana, Trello, Smartsheet, LucidChart, Gantt Charts

Want to see my work?